Contact Us
Contact Us
Have a question, need a quote, or want help finding the right product? Our team is here to help.
We're Here to Help
Hours
8:00 AM – 4:00 PM EST
Monday – Friday
Live Chat
Available during business hours
Look for the chat widget in the bottom-right corner of every page.
Emails are usually answered within 1–2 hours during business hours. Please allow up to 1 business day.
Mailing & Returns
The Lab Stockroom
475 Quaker Meeting House Road
Honeoye Falls, NY 14472
Looking for Something Specific?
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Frequently Asked Questions
What Are Your Business Hours?
We're available Monday through Friday, 8:00 AM to 4:00 PM EST. You can reach us by phone, email, or live chat during these hours.
How Quickly Will I Get a Response?
Emails are usually answered within 1 to 2 hours during business hours. Please allow up to 1 business day for a reply.
Do You Accept Purchase Orders?
Yes. We accept purchase orders from schools, universities, government agencies, hospitals, and businesses. Contact us to set up PO billing for your organization.
Can You Help Me Find the Right Product?
Yes. Our team has real product knowledge and can help you find the right item for your application. Call or email us with what you need.